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Frequently Asked Questions

How will the package look when sent to my address?

No markings appear on the exterior and we ship in a blank box.

Do you ship internationally?

​Yes, we ship via USPS, which is the most economic and reliable option. USPS will hand the package off to your local post office for the final delivery, which usually takes 10-20 business days. Shipping rates to your address are visible when you check out. We do not pay for tariff fees or value-added-taxes (VAT). The USPS tracking number we give you can also be used in your country’s postal carrier website.

How long does shipping take via UPS Ground?

​Seven days to west coast; five to six days to mid-west; three to four days to east coast

Do you have a warranty?

​Yes, within fifteen (15) days of receiving the goods for an exchange or refund should there be any damage from transit. As well there is a limited three-hundred and sixty (360) day warranty for manufacturing defects. Your satisfaction is important to us. See our Return Policy and Warranty page for further details.

Do you wholesale?

​Yes, we do wholesale to select stores. Please reach out to us if you are interested in carrying our products.

When is your shipping cut-off time?

Our daily ship cut-off is 4pm EST Monday thru Friday. 1-800-213-6307

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